Refund Policy

Because rentals and purchases grant immediate access to digital content, all sales are generally final. We want you to be happy, so please reach out if something goes wrong.

Rentals & purchases

If a title fails to play due to a technical problem on our side and we cannot resolve it, we’ll issue a refund or credit for that transaction. Contact us within 7 days with your order details.

Memberships

You can cancel a membership at any time from your billing portal; access continues until the end of the current billing period. We do not provide partial refunds for the unused portion of a period.

Producer investments

Producer participation is governed by the separate agreement provided at the time of investment, which sets out any applicable terms.

Contact

For any billing question, email us and we’ll make it right.

This is a starter template and should be reviewed by legal counsel before launch.